1. Introduction

At Sky Lights BG, accessible from https://skylightsbg.com/christmas-lights-landing-page, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Sky Lights BG and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected].

2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

3. SMS / Mobile Messaging Privacy

How Consent is Obtained: We obtain SMS consent when you voluntarily provide your phone number through our contact forms, quote requests, booking inquiries, or during the service agreement process by checking the box indicating your agreement to receive text messages.

How Consent is Used: We use this consent to send you automated and manual notifications regarding your holiday lighting quotes, installation schedules, maintenance visits, removal schedules, and customer service updates. Message frequency varies based on your interaction with us.

  • Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send "STOP", we will send you a confirmation message.
  • Help: Reply with the keyword "HELP" for assistance.
Mandatory Disclosure: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Direct Contact: If you contact us directly, we may receive your name, email, phone number (270) 776-7331, and message contents.
  • Account Registration: We may ask for contact information including name, company name, address, email address, and telephone number.

5. User Rights: Access & Deletion

We respect your right to control your personal data. You have the following rights:

  • Access: You may request a copy of the data we hold about you.
  • Deletion: You may request that we delete your personal data from our systems, provided it is no longer required for active contracts or legal compliance.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. How We Use Your Information

  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website.
  • Communicate with you for customer service, updates, and marketing.
  • Send you emails or SMS notifications.
  • Find and prevent fraud.

7. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. This includes SSL/TLS encryption for data transmission and restricted access to personal data by only authorized personnel who need the information to provide our services. While we strive to use commercially acceptable means to protect your personal info, please be aware that no online system is 100% secure.

8. Log Files & Cookies

Log Files: Sky Lights BG follows a standard procedure of using log files to analyze trends and administer the site. These include IP addresses, browser types, and date/time stamps.

Cookies: Like any other website, we use “cookies” to store visitors’ preferences and optimize the user experience based on browser type.

9. Children’s Information

Sky Lights BG does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think your child provided this information on our website, please contact us immediately.

10. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Sky Lights BG
Email: [email protected]
Phone: (270) 776-7331